Work Experience

Social Media Trafficking Specialist
Employer Shared when Interviewing, Remote (June 2021-Present)
  • Work cross-functionally with editorial and publishing teams to manage the day-to-day editorial calendar.
  • Publish posts across 11 social media accounts to audiences of 100,000 to 27,000,000 followers.
  • Have maintained 100% accuracy for all posts I’ve published for our client.
  • Developed a spec sheet to help teammates identify the appropriate assets sizes for each social platform.
  • Adjust copy, graphics, video files and thumbnails when errors are present.
Part-Time Social Media Manager
Popmenu, Remote (Sept. 2020-Nov. 2021)
  • Developed social media editorial calendars and posts for 16 small business clients in the restaurant industry.
  • Created monthly emails for clients to drive traffic to their websites.
  • Designed flyers for client events and special promotions.
  • Launched social media profiles for 3 clients during my tenure.
Digital Media Specialist
BioBridge Global, San Antonio, TX (Sept. 2017-Nov. 2020)
  • Spearheaded the organic social media strategy.
  • Integrated patient testimonials and lighthearted videos into the social media strategy to increase engagement.
  • Increased Facebook and Instagram engagement year-over-year by 36.4% and 29.19%, respectively.
  • Managed the company’s five websites and microsite.
  • Facilitated the consolidation of our five websites into one website within 9 months.
  • Increased campaign landing page traffic year-over-year by 15%.
Public Relations/Social Media Account Coordinator
ESD & Associates, San Antonio, TX (Feb. 2016-Sept. 2017)
  • Garnered media hits and press coverage for clients via press releases and media advisories.
  • Managed social media accounts for all clients, creating editorial calendars, copy and graphics.
  • Developed monthly and yearly performance web and social media reports for clients.
  • Compiled Google Analytics into monthly performance reports for clients.
  • Assisted account services with maintaining client relationships.
Public Relations/Public Affairs Intern
KGBTexas Communications – San Antonio, TX (Aug. 2015-Dec. 2015)
  • Developed and organized media lists.
  • Assisted in tracking and organizing media hits.
  • Identified potential award and speaking opportunities for clients.
  • Created press releases and followed up with media to secure coverage.
Marketing & Communications Intern
National Association for Latino Asset Builders – San Antonio, TX (May 2015-Aug. 2015)
  • Developed press releases, scripts and marketing materials.
  • Kept track of membership dues and information.
  • Created a profile and feature article for company newsletter.
Events & Communications Intern
RGV Hispanic Chamber of Commerce – McAllen, TX (May 2013-Nov. 2013)
  • Wrote media advisories and press releases to secure media coverage.
  • Created marketing material to promote chamber events.
  • Pitched vendor spaces and sponsorship opportunities via email and phone.
  • Monitored local media and organized clippings of mentions.
Sales Supervisor
DKNY – Mercedes, TX (Feb. 2012-May 2013)
  • Promoted to sales supervisor after being with the company for six months.
  • Assisted in maintaining store visuals and delivering photos of visuals to district manager.
  • Managed store operations which included hours, store inventory and loss prevention.
  • Responsible for reporting daily sales goals to district manager.
  • Responsible for providing customer service and wardrobing the customer.
  • Delegated daily sales goals and maintaining store visual to sales associates.
Sales Associate
TJ Maxx – Weslaco, TX (June 2011-Feb. 2012)
  • Assisted customers with questions about products.
  • Provided support at the cash register and layaway.
  • Pitched the company credit card application to customers.
  • Helped maintain the sales floor, ensuring all products were placed back to location.

Education

Texas State University, San Marcos, TX (Aug. 2014-Dec. 2015)
Master of Arts in Mass Communications (3.83 GPA)
University of Texas-Pan American, Edinburg, TX (Aug. 2011-May 2014)
Bachelor of Arts in Mass Communications (3.69 GPA)