Work Experience
Social Media Trafficking Specialist
Employer Shared when Interviewing, Remote (June 2021-Present)
- Work cross-functionally with editorial and publishing teams to manage the day-to-day editorial calendar.
- Publish posts across 11 social media accounts to audiences of 100,000 to 27,000,000 followers.
- Have maintained 100% accuracy for all posts I’ve published for our client.
- Developed a spec sheet to help teammates identify the appropriate assets sizes for each social platform.
- Adjust copy, graphics, video files and thumbnails when errors are present.
Part-Time Social Media Manager
Popmenu, Remote (Sept. 2020-Nov. 2021)
- Developed social media editorial calendars and posts for 16 small business clients in the restaurant industry.
- Created monthly emails for clients to drive traffic to their websites.
- Designed flyers for client events and special promotions.
- Launched social media profiles for 3 clients during my tenure.
Digital Media Specialist
BioBridge Global, San Antonio, TX (Sept. 2017-Nov. 2020)
- Spearheaded the organic social media strategy.
- Integrated patient testimonials and lighthearted videos into the social media strategy to increase engagement.
- Increased Facebook and Instagram engagement year-over-year by 36.4% and 29.19%, respectively.
- Managed the company’s five websites and microsite.
- Facilitated the consolidation of our five websites into one website within 9 months.
- Increased campaign landing page traffic year-over-year by 15%.
Public Relations/Social Media Account Coordinator
ESD & Associates, San Antonio, TX (Feb. 2016-Sept. 2017)
- Garnered media hits and press coverage for clients via press releases and media advisories.
- Managed social media accounts for all clients, creating editorial calendars, copy and graphics.
- Developed monthly and yearly performance web and social media reports for clients.
- Compiled Google Analytics into monthly performance reports for clients.
- Assisted account services with maintaining client relationships.
Public Relations/Public Affairs Intern
KGBTexas Communications – San Antonio, TX (Aug. 2015-Dec. 2015)
- Developed and organized media lists.
- Assisted in tracking and organizing media hits.
- Identified potential award and speaking opportunities for clients.
- Created press releases and followed up with media to secure coverage.
Marketing & Communications Intern
National Association for Latino Asset Builders – San Antonio, TX (May 2015-Aug. 2015)
- Developed press releases, scripts and marketing materials.
- Kept track of membership dues and information.
- Created a profile and feature article for company newsletter.
Events & Communications Intern
RGV Hispanic Chamber of Commerce – McAllen, TX (May 2013-Nov. 2013)
- Wrote media advisories and press releases to secure media coverage.
- Created marketing material to promote chamber events.
- Pitched vendor spaces and sponsorship opportunities via email and phone.
- Monitored local media and organized clippings of mentions.
Sales Supervisor
DKNY – Mercedes, TX (Feb. 2012-May 2013)
- Promoted to sales supervisor after being with the company for six months.
- Assisted in maintaining store visuals and delivering photos of visuals to district manager.
- Managed store operations which included hours, store inventory and loss prevention.
- Responsible for reporting daily sales goals to district manager.
- Responsible for providing customer service and wardrobing the customer.
- Delegated daily sales goals and maintaining store visual to sales associates.
Sales Associate
TJ Maxx – Weslaco, TX (June 2011-Feb. 2012)
- Assisted customers with questions about products.
- Provided support at the cash register and layaway.
- Pitched the company credit card application to customers.
- Helped maintain the sales floor, ensuring all products were placed back to location.
Education
Texas State University, San Marcos, TX (Aug. 2014-Dec. 2015)
Master of Arts in Mass Communications (3.83 GPA)
University of Texas-Pan American, Edinburg, TX (Aug. 2011-May 2014)
Bachelor of Arts in Mass Communications (3.69 GPA)